Refund policy
RETURNS
Thank you so much for your purchase! We're bummed you didn't enjoy a product, but hopefully you'll see other products you like in the future.
Please note: returns / refunds are not available on event tickets or on sale/discounted items.
For U.S. shipments: if you need to return a product, please contact us using the contact form on this website WITHIN 7 DAYS of receiving your order. Unfortunately, we can’t offer you a refund if it has been more than 7 days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
For international shipments: sorry, but international shipments are not eligible for returns.
DAMAGED ITEMS
If you received a product that is damaged or broken, please contact us WITHIN 7 DAYS of receiving your order.
SHIPPING
After you contact us regarding your return, please mail your product to: PO Box # 2141, Cathedral City, CA 92235, United States. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
A trackable shipping service or shipping insurance is recommended for your return. We cannot guarantee that we will receive your returned item, and tracking helps us know the item is on its way.
PRICE DIFFERENCES & ADJUSTMENTS
We are unfortunately not able to adjust orders once they have been placed, including, but not limited to, price adjustments. We cannot honor any promotions for orders placed before or after the promotional timeframe. We apologize for any inconvenience.